Legal Template Notice: This is a starter document. FAJ Rentals is not a law firm. Have a Michigan-licensed attorney review and finalize these terms before relying on them.

Terms & Conditions

Effective Date: January 1, 2025 — Last updated: June 2025

1. Rental Eligibility

To rent a vehicle from FAJ Rentals you must (a) be at least 21 years of age; (b) hold a valid U.S. driver's license or, for international renters, a passport and an international driving permit; and (c) present the credit or debit card used to make the reservation at the time of pick-up.

Renters between the ages of 21 and 24 may be subject to a young driver surcharge. FAJ Rentals reserves the right to refuse service to any person who does not meet eligibility requirements.

2. Security Deposit

A security deposit of $250–$500 (depending on vehicle class) will be held on your credit or debit card at pick-up. The hold is released within 5–7 business days after the vehicle is returned in its original condition, subject to inspection.

3. Liability & Insurance

You are responsible for the vehicle during the rental period. Your personal auto insurance may provide coverage; verify with your insurer before renting. Optional protection plans are available through our Wheelbase booking portal. FAJ Rentals is not liable for personal belongings left in a vehicle.

4. Cancellation Policy

Cancellations made 48 or more hours before the scheduled pick-up time will receive a full refund. Cancellations made within 48 hours may be subject to a one-day rental fee. No-shows are charged the full reservation amount. Modifications to reservations are subject to availability.

5. Acceptable Use

Vehicles may not be used for:

Commercial delivery or rideshare services (Uber, Lyft, etc.)
Racing, off-road driving, or towing
Transport of illegal substances or contraband
Travel outside the continental United States without prior written approval

6. Fuel Policy

Vehicles are provided with a full tank and must be returned full. Failure to do so will result in a refueling fee at rates higher than the local market price.

7. Accidents & Damage

In the event of an accident, ensure everyone is safe, contact local law enforcement, and notify FAJ Rentals immediately at 313-338-8233. Do not abandon the vehicle. Damage will be assessed against your security deposit or protection plan.

8. Governing Law

These terms are governed by the laws of the State of Michigan. Disputes shall be resolved in Wayne County, Michigan.

9. Contact

Questions about these terms? Email support@fajmanagement.com or call 313-338-8233.