Frequently Asked Questions

You can easily book through our Inventory page, which uses the Wheelbase Pro booking platform. Select your dates and vehicle, then follow the simple checkout process.

Yes, you can modify or cancel your reservation through the link provided in your confirmation email or by contacting us directly.

We recommend booking at least 48 hours in advance to ensure availability, though we often have same-day openings.

The rental rate includes the vehicle use and base mileage. Insurance, optional protection plans, and fuel are separate.

Yes, a standard security deposit (typically $250–$500) is held on your card at the time of pick-up and released after return.

We accept all major credit cards and debit cards through our secure booking portal.

The minimum age to rent with FAJ Rentals is 21 years old. Renters between 21–24 may be subject to a young driver surcharge.

You'll need a valid U.S. Driver's License and the credit card used for the booking. International renters need a passport and international permit.

Yes, additional drivers can be added during the checkout process or at pick-up, provided they meet all rental requirements.

While your personal auto insurance may provide coverage, we offer various protection plans through Wheelbase to give you peace of mind.

In the event of an accident, ensure everyone is safe, call local authorities, and then contact our support team immediately.